Thursday, 26 August 2010

Judge me by my size do you?

So, Sunday wasn't particularly thrilling, nor was it particularly boring... just spent the day being a really bad Disney ambassador as I kept going on about Harry Potter for the whole day. LOL.

Had a really good 12 hours sleep (for once!) on Sunday night as Monday was my first day off this week. Chilled out for most of it really, FINALLY did my laundry which means I actually have clean clothes now, went to Walmart and then watched a couple of episodes of Casualty courtesy of Jon who sent them over on memory stick :D Kevin randomly came round in the evening and then it transpired that it was my roomate's birthday and she was going to a bar called Jelly Rolls... so we went too. It was like a piano bar, they have 2 pianos that "duel" and they do requests; so it's all pop and country songs mostly. It seemed very 'american' to me but it was good fun. Got back at about 2am and went to bed.

Then Tuesday was my second day off... and my very last day off of the program! Crazy! So, I had a few fastpasses to use up and Kevin rented a car for the last 2 weeks of the program so we drove over to the Studios in the pouring rain and went on Tower, Coaster and of course, Star Tours. Then we went back to housing as he had work in the afternoon and I met up with Hannah. We headed over to the premium outlets as it was her friend's birthday and they were heading to House of Blues. Seen as I'd never been before I thought I'd go too so we were buying outfits... I spent far too much money as usual but got a lovely black dress and Nine West shoes out of it! After we got back, I went back to Vista and got ready before meeting Hannah back at Chatham. We had a couple of hours before her friend picked us up so we researched the cruise stuff and booked the All Star Music resort for the final 7 days (2nd - 9th Sept) which worked out only to $138 each (there's three of us sharing - Hannah, Katie and I) which is crazy because that's only about £100 for 7 nights in a Disney resort!

We headed out to HoB at about 11.30pm... I got in for free because I'm over 21 and a CM :D Then I got a free drink just for being a girl :D So it was a very cheap night - I only bought one drink after that because I was working the next day... it was latino night which isn't really my cup of tea... some of the songs were ok but when everyone started thinking they were the next Ricky Martin and kept standing on my feet it really annoyed me! We left at about 1.30am and got back shortly afterwards.

Wednesday... day one of eight. It was an 11.5 hour shift which isn't great but the day didn't go toooo badly. Except for one group of guests. We had EMH between 7-10pm so it was at about 8pm this group came in. I was at photocell (it always happens whilst I'm at photo!) and I got a call from tower that stand-by greeter had measured a child who they thought was too small and I needed to measure them again. So, this child was coming up the wheelchair ramp with a group of about 8 adults, one of whom was in a chair. The little kid kicked and screamed because he didn't want to be measured and sure enough, when he stood under the height stick, he was too short. I could fit all my fingers between his head and the height stick so I wasn't going to let him ride... well, this didn't go down too well.

Long story short... they did a child swap but whilst two of the adults were waiting for the first group to ride, they claim they saw another CM measure a child who was too small but let them ride. 1) They "saw" this from Sim 3 and it was happening at Sim 1 which is far too far away to judge and 2) this is always the same story. Anyways, once they came off the ride, the next thing I knew was that the man in the wheelchair and another adult came charging back up the wheelchair ramp and demanding to know the name of the CM (it was Jessica). The guest was making very aggressive punching motions with his hands and shouting about how she was going to be 'reported'... I refused to tell him her name and instead said I was going to get a manager or a co-ordinator to come and talk to him. Funnily enough, stand-by greeter was also radioing tower at the same time to get a manager down there as the rest of the group were kicking up there as well.

The bottom line is that we were doing our jobs properly, and I would be more than happy if he reported me or whoever else because we know we are right. And so do the managers. As I pointed out to the guest when I first measured the child, if I was to let him on the ride; I'd lose my job. The whole bunch of guests at photocell at the time were all witnesses to how agressive and angry this guest was as well... so eventually, one of the managers went to stand-by and talked to this group of guests although I don't know what was said. Greeter reported back that he'd been making statements like "I'm gonna punch that bitch" which is horrible and un-necessary... quite frankly, people like that deserve to be thrown out of the park. I really hope it was their first day on vacation because if they continue acting like that at their resort or in the parks then sooner or later they will find themselves banned from Disney property.

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